Harbour Lights Nursing Home.

Our Privacy Policy.

Who We Are

Harbour Lights Nursing Home gather and process your personal information in accordance with this privacy notice and in compliance with relevant data protection laws. This notice provides you with detail regarding what information we process through our website, how and why we process it along with a description of your rights.

Information we gather

The types of personal information that we may collect from you includes:

• Identity and contact Information such as your name, email address and phone number.
• Information supplied to us by you through our contact form.

When we collect information from you

Some examples of the ways we collect information from you includes:

• When visiting our website such as when filling out contact forms or online application forms.
• When consenting to our newsletter on our website.

How We Use Your Information

We process your personal information for a number of purposes. We take your privacy seriously and will never sell your personal data.

You are not obligated to provide your personal information to us, however, as some information is required for us to provide you with our services, we may not be able to provide some services without it.

To operate business and perform our contract with you, we process your information to:

• Provide our services to you.

On the basis of our legitimate interests, we process your information to:

• Respond to enquiries.
• Develop and improve our website.

On the basis of consent, we process your information to:

• Send our newsletter to you.

Your Rights

You hold a number of rights in relation to your personal information, which includes:

• The right to access what personal data we hold about you.
• The right to be informed of how we are using your personal data.
• The right to request the erasure of the personal data we hold on you.
• The right to object to us processing your personal data or restrict us from processing some or all of your personal data.
• The right to object to direct marketing from us. Please be aware that you may continue to receive marketing messages for a short period after you opt-in while we update our records.
• The right to request the correction of incorrect information we hold on you.
• The right to request that we transfer the information we hold on you to another service provider.
• Your right to lodge a complaint directly with the supervisory authority.

If we receive a request from you to exercise any of the above rights, we may ask to verify your identity before acting on the relevant request. This is to ensure that your data is protected and kept secure.

Sharing, disclosing and hosting your personal information

We may share your information with a number of third parties and processors only as necessary. We have data processing contracts in place with our processors which means they process your information only for the purposes they were collected for. Sharing your information may occur in the following circumstances with:

• Service providers such as cloud-storage services to help us run our website.
• IT services and support to provide technical support.

Safeguarding Measures

We take your privacy seriously and take every reasonable measure and precaution to protect and secure your information while you are visiting our website. We work hard to protect against unauthorised access, alteration, disclosure or destruction and have security measures in place enable this.

Some of the technical and organisational measure we use to secure your data includes encryption, access controls, SSL certificates, restriction and two-step authentication.

How Long We Keep Your Data

We retain your personal data in accordance with our data retention policy.  We do not retain data for longer than is necessary to respond to your queries through our website, to comply with our legal obligations or where we have a legal basis to retain them.

The criteria for which we continue to process your personal information includes:

• Where there is a legal basis, legal requirement or legitimate interest to continuing processing your personal information.

Contacting us

Harbour lights processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to ask a question regarding the processing of your information or are unsatisfied with how we have handled it, we can be contacted at:

Harbour Lights Nursing Home

Townasligo. Bruckless

Co. Donegal. F94N597

074 9732020

harbourlights22@gmail.com

Changes to our privacy notice

We may change this notice from time to time. All changes will be posted and updated here. We will notify you directly by email (if we hold one for you) if any significant changes occur. We advise you to check back here to review the most current version of this notice.

This Privacy Notice was last updated on 30/06/2020.